Contact

Contact PT Arsindo

Contact PT Arsindo Integrasi Pompa: Office & Workshop I Bekasi, Workshop II Cileungsi. Phone, WhatsApp, email, and office hours Mon-Fri 08-17 WIB.

We Share What We KnowMon - Fri 08:00 - 17:00 WIBBekasi, Indonesia

Send a request

Fill in the form below with a brief description of your need. Our engineering team will respond within 1 - 2 business days. For a fast response outside office hours, use WhatsApp.

Include flow rate, head, fluid, temperature, project location, and timeline if known.

Address & direct contact

Office & Workshop I

Jl. Bawang No. 54B, RT 002/008, Cimuning, Mustika Jaya, Kota Bekasi 17155

Workshop II

Coming Soon - Address details will be announced.

Phone & email

FAQ

Frequently asked questions

01What is PT Arsindo’s office phone number and hours?

Office phone is the landline shown in the contact block on this page. Office hours are Monday to Friday, 08:00 - 17:00 WIB. Outside these hours you can reach us on WhatsApp for emergency on-call response.

02How do I send pump specifications to request a quote?

Fill in the contact form on this page with a brief description and operating conditions (flow rate, head, fluid, temperature). For PDF spec sheets or drawings, email our sales team. The engineering team will respond within 1 to 2 business days.

03Where are PT Arsindo’s office and workshop?

Office & Workshop I is in Bekasi, West Java (Jl. Bawang, Cimuning, Mustika Jaya). Workshop II in Cileungsi, Bogor Regency, is still in preparation; the address will be announced. Maps and full Workshop I address are on this page.

04Does PT Arsindo serve project sites across Indonesia?

Yes. The Arsindo engineering team performs site surveys, commissioning, and field service across Indonesia, from Sumatra to Papua. Visit requests can be made via the contact form or directly via WhatsApp.

05Is there a dedicated contact for 24/7 emergency service?

Yes. For pump failure, leaks, or operational emergencies outside office hours, reach the WhatsApp emergency number listed. The Arsindo on-call team responds within 30 minutes and mobilises field service depending on project location.

06How do I verify an email or phone number claiming to be from PT Arsindo?

Our official emails end in @ptarsindo.com. Office phone is the Bekasi landline (021 area). If in doubt about a claim using the Arsindo name, verify directly through the official channels listed on this page before transacting.